FAQ

What is the planning schedule?

  • By 90 days before the trip:
    • Complete the registration form (your coordinator will provide a link).
    • Send a copy of your passport.
    • Current: $1,000 deposit is due to be able to book a plane ticket and confirm your spot. The options to submit your payment are: provide your credit card information when you register online, fundraise through our online site (page created after you register), call your trip coordinator with credit card information, or mail a check. Contact your trip coordinator for a remittance form to include with checks.
  • By 60 days before the trip:
    • Living Water will book your plane ticket (and hotel room if applicable).
    • Meet with your doctor to discuss immunizations.
  • By 30 days before the trip:
    • Remaining $950 is due.
  • By 14 days before the trip:
    • Living Water will send your trip packet (trip binder, t-shirt, and eTicket).

What kind of training do I need?

Living Water does not require any training to go on a trip; our field staff are uniquely equipped to train you while you are on the trip. However, training can be an incredible experience and often lends to a more satisfying trip experience. Living Water offers training for drilling, and pump repair; check out the Training Schedule.

Do you recommend any reading materials?

If you or your group wants to do a book study prior to the trip, we highly recommend When Helping Hurts: How to Alleviate Poverty Without Hurting the Poor…and Yourself by Steve Corbett & Brian Fikkert.

Should I bring gifts and donations?

While it feels instinctive to want to give material things to those with such great need, it can be very damaging if handled incorrectly. Living Water works in hundreds of communities and we want to be consistent with the gifts and donations we distribute in them. Our community programs have a strong relational focus, so we do have a list of recommended items if you choose to bring donations. Please contact your coordinator for an appropriate list of things you can bring to donate.

What are the checked baggage fees?

Baggage fees and weight and size limitations vary by airline, so check your airline's website before the trip to be sure that your luggage complies. We often book flights through United Airlines, but in certain circumstances we book with Delta or American Airlines.

Living Water will not pay baggage fees unless we ask you to carry a footlocker of supplies to the field staff.

Does Living Water purchase medical insurance for my trip?

Yes—Living Water purchases emergency medical insurance for trip participants through International Medical Group (http://www.missiontripinsurance.com/).

Should I register with the US Embassy?

The Smart Traveler Enrollment Program (STEP) is not required by Living Water; however it is something for US Citizens to consider when planning a trip out of the country.

  • STEP is a free service provided by the US Government to US Citizens traveling to a foreign country.
  • STEP allows traveler to provide information about upcoming trip abroad so the Department of State can assist in a legal, medical, or financial emergency. Also provides information about conditions affecting overseas travel.
  • To enroll in STEP, visit https://step.state.gov.

Who is the emergency contact?

Your trip coordinator will be the emergency contact person while you are on the trip. Their emergency contact details will be provided in your Trip Binder.

Contact Information

Email LivingWaterTrips@water.cc to be connected with your trip coordinator.

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